Is the monthly payment a fee, or do I get it back?
You get it back as credit, dollar for dollar. $160 a month on the Membership becomes $160 on your account, and $98 on Essentials becomes $98. Spend it on any service or product at your member price.
Is there a minimum?
Yes. The Membership runs three months to start, then month to month. Essentials runs four months to start, then month to month. After that, you can cancel any time.
What happens if I skip a month?
Nothing is lost. Unused credit rolls over and stays on your account for as long as your plan is active.
What if a visit costs more than my credit?
The difference goes on the card you have on file, at your member price.
Can I share my plan?
The Membership, yes. Book the appointment yourself for the person receiving it, and they get your member price. Essentials is for you only.
Can I switch plans later?
Yes. Unused package value can move over to Membership credit. To move between the Membership and Essentials, call or text and we will set it up at your next billing date.
What if I miss an appointment?
Give us 24 hours to cancel or move it. Inside 24 hours, or for a no-show, the cost of the service comes out of your credit.
How do I cancel?
Call or text 615.521.5414, or email team@menscapenashville.com. For the Membership, let us know 15 days before your next billing date. For Essentials, 7 days. Credit you have already paid for stays usable for 60 days after you cancel.